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Flexi Pay Terms & Conditions

The full agreement between you and QuickFit Tyres & Auto Center when you use Flexi Pay. Please read it alongside the summary on our Flexi Pay page.

Last updated: 21 August 2026

Thank you for considering QuickFit Flexi Pay. This page sets out the full terms and conditions that apply when you use Flexi Pay to buy tyres from QuickFit Tyres & Auto Center. Please read it carefully alongside our Flexi Pay summary page. By paying your deposit and accepting your instalment plan, you agree to be bound by these terms.

These terms may change from time to time. Where they do, the updated version will be posted on this page and the "Last updated" date above will change.

1. Definitions

  1. "Agreement" means these Flexi Pay Terms & Conditions, together with the instalment plan and Direct Debit Authorization (if applicable) issued to you at the till.
  2. "Business Day" means any day other than a Saturday, Sunday, or public holiday in Botswana.
  3. "Customer"/"you"/"your" means the person who uses Flexi Pay to buy tyres from QuickFit.
  4. "Deposit" means the 35% of the total tyre price payable at the till before your tyres are fitted.
  5. "Direct Debit Authorization" means your signed instruction authorising QuickFit (or its payment processor) to collect each instalment directly from your nominated bank account on its due date.
  6. "Flexi Pay" means the interest-free instalment facility offered by QuickFit that lets you pay the remaining 65% of your tyre price in 2 equal monthly instalments after your Deposit.
  7. "Instalment Plan" means the record of your Deposit, your 2 monthly instalment amounts, their due dates, and your chosen payment method, issued to you when your order is confirmed.
  8. "Pula" or "P" means the official currency of Botswana.
  9. "QuickFit"/"we"/"us"/"our" means QuickFit Tyres & Auto Center, of Plot 22116, Kgomokasitwa Road, Gaborone West Industrial, Botswana.
  10. "Tyre Price" means the full purchase price of the tyres (including any fitment charges agreed at the till).

2. The Flexi Pay Service

  1. Flexi Pay is available exclusively on tyre purchases made in person at our Gaborone West premises. It does not apply to batteries, brakes, servicing, or any other mechanical work.
  2. To use Flexi Pay, you pay a Deposit of 35% of the Tyre Price at the till. Your tyres are fitted the same day once the Deposit has been received and your documents have been checked.
  3. The remaining 65% of the Tyre Price is split into 2 equal monthly instalments, due within 2 months (60 days) of your purchase date, as set out on your Instalment Plan.
  4. Flexi Pay is offered at QuickFit's discretion. We may decline a Flexi Pay request even if you have used Flexi Pay before and paid on time.
  5. Approving your Flexi Pay request does not create an account, subscription, or ongoing credit facility — each purchase is a new, separate Instalment Plan.

3. Eligibility

By using Flexi Pay, you confirm that you:

  1. are 18 years or older;
  2. lawfully reside or are lawfully present in Botswana;
  3. are able to provide valid identification and the supporting documents requested at the till (see the Flexi Pay page for the current list);
  4. if you choose or are assigned Direct Debit as your payment method, hold a valid bank account in your own name from which instalments may be collected, and are authorised to sign a Direct Debit Authorization for that account;
  5. are not, to your knowledge, currently over-indebted or under debt review, sequestration, or similar proceedings; and
  6. have provided QuickFit with true, complete, and accurate information, and will tell us promptly if anything changes before your instalments are settled.

4. Your Payment Obligations

  1. Unless you and QuickFit agree otherwise, your 2 monthly instalments are collected by Direct Debit from your nominated bank account on their due dates, once you have signed a Direct Debit Authorization for that account.
  2. By signing a Direct Debit Authorization, you unconditionally and irrevocably authorise QuickFit (or its payment processor) to debit your nominated bank account for each instalment amount, on or after its due date, until your Instalment Plan is paid in full.
  3. You agree to keep sufficient funds available in your nominated account to cover each instalment on its due date, and to tell us promptly if your account or card details change.
  4. As an alternative to Direct Debit, you may choose to pay each instalment in-store (cash, card, or EFT) — you must arrange this with us before the relevant due date so we can suspend that instalment's Direct Debit collection.
  5. You are responsible for any fees your bank may charge you for a Direct Debit collection, including any charge for a failed or reversed debit due to insufficient funds.
  6. Amounts due under your Instalment Plan are payable regardless of any dispute you may have about the tyres, provided the tyres were fitted correctly and match your order.
  7. You may settle your remaining balance early, in part or in full, at any time without penalty; where you do, we will not attempt to collect further Direct Debit instalments already covered by that payment.

5. Interest & Fees

  1. No interest or finance charges apply to Flexi Pay, provided both instalments are paid in full by their due dates.
  2. There is no fee to apply for or use Flexi Pay.
  3. A late payment fee of 15% of the monthly instalment amount applies to any instalment not settled within the agreed 2-month period, in addition to the outstanding instalment itself.

6. Missed or Late Payments

  1. If a Direct Debit collection fails or an in-store instalment is not paid by its due date, we will contact you using the phone number or details you provided to arrange payment.
  2. Where a Direct Debit collection fails, QuickFit may re-attempt the collection from your nominated account, or ask you to settle that instalment in-store instead.
  3. QuickFit may, at its discretion, agree to a short extension on a case-by-case basis; this does not waive any other instalment due date.
  4. Tyres fitted under Flexi Pay remain your property once fitted; Flexi Pay is a payment arrangement, not a lease or hire-purchase of the tyres themselves.

7. Refunds & Returns

  1. Any return or refund of tyres purchased under Flexi Pay is subject to QuickFit's standard returns policy and applicable Botswana consumer protection law.
  2. Where a refund is approved, it will first be applied to any instalments you have already paid; any balance still owing on your Instalment Plan will be adjusted or cancelled accordingly.
  3. If a refund results in an amount owed back to you, QuickFit will arrange payment of that amount to you directly.

8. Personal Information

  1. QuickFit collects the personal information you provide when applying for Flexi Pay (such as your ID, payslip, proof of address, proof of employment, and bank statements) only to assess and administer your Flexi Pay request.
  2. We handle your personal information in line with the Data Protection Act, 2018 (Botswana), and will not sell your information to third parties.
  3. We may keep copies of the documents you provide for our records, for as long as reasonably necessary to administer your Instalment Plan and meet our legal obligations.
  4. You may ask to see the personal information we hold about you, or ask us to correct it, by contacting us through our Contact page.

9. Communications

We may contact you by phone call, SMS, WhatsApp, or email using the details you provide, to confirm your Instalment Plan, remind you of upcoming due dates, or follow up on a missed payment.

10. Intellectual Property

All content on this website — including text, images, and the QuickFit name and logo — belongs to QuickFit Tyres & Auto Center. You may not use it without our written permission.

11. Limitation of Liability

  1. QuickFit will not be liable for any failure to provide Flexi Pay caused by circumstances outside our reasonable control, such as power outages, system failures, or events affecting our ability to trade.
  2. To the extent permitted by Botswana law, and except where we have acted fraudulently or with gross negligence, QuickFit's liability to you in connection with Flexi Pay is limited to the amount of your Deposit and instalments actually paid.

12. General

  1. If any part of this Agreement is found to be invalid or unenforceable under Botswana law, the rest of the Agreement remains in force.
  2. QuickFit may amend, extend, or withdraw the Flexi Pay offer at any time; changes will not affect an Instalment Plan already agreed with you.
  3. This Agreement is governed by the laws of Botswana, and the courts of Botswana have jurisdiction over any dispute arising from it.
  4. If you have a question or complaint about Flexi Pay, please get in touch via our Contact page before taking any other action.
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